PRIVACY POLICY

Last updated: January 2026

Introduction

Mapleton LLC DBA Mapleton Roofing ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Fill out contact forms
  • Request a quote or inspection
  • Subscribe to our newsletter
  • Contact us via phone or email

This information may include your name, email address, phone number, address, and details about your roofing project.

Automatically Collected Information

When you visit our website, we may automatically collect certain information including your IP address, browser type, device information, and browsing behavior through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer service
  • Schedule inspections and provide estimates
  • Complete roofing services you request
  • Send you relevant communications about our services
  • Improve our website and services
  • Comply with legal obligations

SMS/Text Messaging

If you provide your phone number and consent to receive SMS messages, the following applies:

  • Types of Messages: We may send transactional messages (appointment reminders, service updates) and, if you separately opt in, marketing messages (promotions, special offers).
  • Message Frequency: Message frequency may vary based on your service requests and interactions.
  • Costs: Message and data rates may apply. Check with your carrier for details.
  • Opt-Out: Reply STOP to any message to opt out. Reply HELP for assistance.
  • SMS Consent Not Shared: We do not share, sell, rent, or otherwise disclose your SMS consent status or phone number to any third parties for their marketing purposes. Your phone number may only be shared with SMS platform providers solely to deliver messages on our behalf.

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist our operations (including SMS delivery platforms)
  • Professional advisors (lawyers, accountants)
  • Government authorities when required by law

Important: We never share your SMS opt-in consent or phone number with third parties for their own marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Mapleton Roofing
6241 Old Mill Rd Suite 530
Lynchburg, VA 24502
Phone: (434) 661-2687
Email: hello@mapletonroofing.com

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date.