Warranty & Guarantee Coverage
We stand behind every roof we install. Our comprehensive warranty coverage protects your investment for years to come.
Our Warranty Options
Every Mapleton Roofing installation comes with our industry-leading workmanship warranty, plus manufacturer warranties from top brands.
10-Year Workmanship Warranty
Our comprehensive workmanship warranty covers all labor and installation for a full 10 years from the date of completion.
- Covers installation errors and defects
- No deductibles or hidden fees
- Transferable to new homeowners
- Backed by our commitment to quality
GAF Manufacturer Warranty
As a GAF Master Elite Contractor, we can offer enhanced manufacturer warranties on all GAF roofing products.
- Up to 50-year material coverage
- Golden Pledge Warranty available
- Covers material defects
- Non-prorated options available
CertainTeed Warranty
CertainTeed SureStart PLUS warranty protection for qualifying roofing systems installed by our certified team.
- Up to lifetime coverage
- Includes labor costs for repairs
- Transferable warranty options
- Algae resistance coverage
Owens Corning Warranty
As an Owens Corning Preferred Contractor, we offer their premium warranty packages with extended protection.
- Platinum Protection warranty
- Up to lifetime limited warranty
- Workmanship coverage included
- Wind warranty up to 130 MPH
What's Covered vs. Not Covered
Covered
- Shingle blow-offs due to installation errors
- Leaks caused by improper flashing installation
- Ventilation issues from incorrect installation
- Nail pop repairs from workmanship
- Ice dam damage from inadequate ventilation
- Manufacturer material defects
Not Covered
- Damage from severe weather events (separate insurance claim)
- Neglect or lack of maintenance
- Unauthorized repairs or modifications
- Normal wear and tear
- Damage from falling trees or debris
- Acts of nature beyond material ratings
How to Make a Warranty Claim
We've made the warranty claim process as simple and stress-free as possible.
Contact Us
Call our office or fill out the warranty claim form on our website. Provide your original installation date and describe the issue.
Schedule Inspection
Our team will schedule a convenient time to inspect your roof and assess the warranty claim within 48 business hours.
Claim Assessment
We'll determine if the issue is covered under your warranty and provide a detailed report of our findings.
Repair Completion
If the claim is approved, we'll schedule and complete the necessary repairs at no additional cost to you.
Warranty FAQs
Is the workmanship warranty transferable if I sell my home?
Yes! Our 10-year workmanship warranty is fully transferable to new homeowners. Simply contact us with the new owner's information and we'll update our records. This can be a valuable selling point for your home.
What's the difference between workmanship and manufacturer warranties?
The workmanship warranty covers our installation labor and any issues arising from how the roof was installed. The manufacturer warranty covers defects in the roofing materials themselves. Together, they provide comprehensive protection for your roof.
How do I know if my issue is covered under warranty?
Contact us to schedule a free inspection. Our team will assess the issue and determine if it falls under your workmanship or manufacturer warranty coverage. We'll always be upfront about what's covered.
What documentation do I need for a warranty claim?
Keep your original contract, invoice, and any warranty certificates we provided at installation. We also maintain records of all installations, so even if you've misplaced your documents, we can look up your warranty information.
How long does it take to process a warranty claim?
We aim to inspect warranty claims within 48 business hours of your request. Simple repairs are typically completed within a week. More complex issues may take longer, but we'll keep you informed throughout the process.
Do I need to perform maintenance to keep my warranty valid?
Basic maintenance helps extend your roof's life and keeps warranties valid. This includes keeping gutters clean, removing debris, and scheduling periodic inspections. We recommend an annual roof inspection to catch small issues early.
Extended Protection Available
Want even more peace of mind? Ask about our extended warranty options and maintenance plans that can extend your coverage and keep your roof in optimal condition.
Learn About Extended CoverageQuestions About Your Warranty?
Our team is here to help. Contact us to discuss your warranty coverage or submit a claim.