Terms of Service

1. Agreement to Terms

By accessing or using the website and services of Mapleton LLC DBA Mapleton Roofing ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Services

Mapleton Roofing provides roofing and exterior services including but not limited to roof repair, roof replacement, roof installation, roof inspections, gutter services, and related home improvement services in Lynchburg, Virginia and surrounding areas.

3. Service Estimates and Pricing

All estimates provided are based on the information available at the time of assessment. Final pricing may vary based on actual conditions discovered during the work. We will communicate any significant changes before proceeding.

4. SMS/Text Messaging Terms

By providing your phone number and opting in to receive SMS messages from Mapleton Roofing, you agree to the following:

4.1 Types of Messages

• Transactional Messages: Appointment reminders, service updates, inspection scheduling, job status notifications, and other non-promotional communications related to services you've requested.
• Marketing Messages: Promotional offers, seasonal specials, discounts, and other marketing communications (only if you've separately opted in).

4.2 Message Frequency

Message frequency may vary based on your interactions with us and the services you've requested. Transactional messages are sent as needed for service delivery. Marketing messages, if opted in, are typically sent no more than 4 times per month.

4.3 Costs

Message and data rates may apply. Please check with your mobile carrier for details about your text messaging plan.

4.4 Opt-Out

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and will no longer receive SMS messages from us (except as required by law or for critical service-related communications).

4.5 Help

For help with SMS messaging, reply HELP to any message or contact us at (434) 661-2687 or hello@mapletonroofing.com.

4.6 Consent Not Required

Consent to receive SMS messages is not a condition of purchasing any goods or services from Mapleton Roofing. You may choose not to opt in and still receive our services.

4.7 SMS Consent Not Shared

We do not share, sell, or rent your SMS consent or phone number to third parties for their marketing purposes. Your information may only be shared with service providers who assist us in delivering messages (such as SMS platform providers).

4.8 Carrier Liability Disclaimer

Mapleton LLC DBA Mapleton Roofing is not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your mobile carrier and their network availability. Carriers are not liable for delayed or undelivered messages. Data obtained from you in connection with this SMS service may include your mobile phone number, your carrier's name, and the date, time, and content of your messages. We will use this information in accordance with our Privacy Policy.

4.9 Age Restriction

You must be at least 18 years of age to consent to receive SMS messages from Mapleton LLC DBA Mapleton Roofing. By opting in to receive SMS messages, you confirm that you are 18 years of age or older and are authorized to agree to these terms.

5. Website Use

You agree to use our website only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use of the website. Prohibited activities include:

• Attempting to gain unauthorized access to our systems
• Using the website to transmit malware or harmful code
• Collecting personal information of other users
• Using automated systems to access the website without permission

6. Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of Mapleton LLC DBA Mapleton Roofing and is protected by copyright and trademark laws. You may not reproduce, distribute, or use our content without written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Mapleton LLC DBA Mapleton Roofing shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.

8. Warranty

Our workmanship warranty and manufacturer warranties are provided separately and are subject to the specific terms outlined in your service agreement. Please refer to our Warranty page for details.

9. Governing Law

These Terms of Service are governed by the laws of the Commonwealth of Virginia. Any disputes arising from these terms shall be resolved in the courts of Lynchburg, Virginia.

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page. Your continued use of our website constitutes acceptance of any changes.

11. Contact Information

If you have questions about these Terms of Service, please contact us: